Communication training

PowerPoint presentations, conferences, speeches, you are regularly called upon to speak in public. Through filmed role play exercises and other fun activities, you will discover and use the techniques for effective public speaking.

By the end of the course, you will be able to:

·Define the objective of your speech (convince, reassure, unite...);

·Express yourself clearly;

·Structure and improvise your interventions;

·Define your key  messages;

·Stage your interventions.

Your colleagues do not understand you or you do not understand them. It is essential to understand the person you are talking to and speak to them in "their language" to avoid unconstructive dialogue and deadlocked situations.

Training goals:

•   Use active listening efficiently;

•   Empathise;

•   Express the situation from the other person's standpoint;

•   Convey your position by adapting to the other person's style.

Avoiding that feeling of being tricked, controlling your emotions, asking for something or saying no, dealing with aggressive or manipulative behaviour – all these situations call for self-assertion. How can you choose the right stance? During the training, you will use self-assertion to learn what to say and theatrical techniques to learn how to say it. 

Goals

• Discover your stance;
• Use self-assertion;
• Assert yourself with your voice, your expression and your posture;
• Learn communication methods adapted to the situation;
• Practice

Expectations

Measure effects communication behaviour take appreciate assertive qualities self-assertion learn cope method emotion ideas stress self-confidence develop attitude conversation situation points emotions group face develop better other gain colleagues co-workers situations

Do you regularly organise meetings? – What for? What is your goal?

Are you going to ask for a promotion during your next annual performance appraisal? –How are you going to present your arguments?

This training will give you the tools to build your position, choose your arguments and adopt a convincing attitude.

Training goals for the Convincing and Persuasion Workshop:

• Use active listening to identify levers for motivating;
• Vary your arguments;
• Base your argument on advantages;
• Use different argumentative techniques;
• Adopt a convincing attitude.

Receptionists, sales force, self-employed workers, taking into account your customers’ expectations is a determining factor of their satisfaction.

At the end of the course, you will be able to:

·Master the techniques for greeting a client;

·Display an open attitude;

·Use Active Listening;

·Reformulate the customer’s expectations;

·Adapt your discourse to a specific client.

"People are interested in hearing about themselves, not about you!" Claude Lelouch (Itinéraire d’un enfant gaté) – How can you structure your sales pitch? What are the interview steps? How can you adapt your arguments to the prospect or client?

This Acte Trois workshop will help you become familiar with business tools and stances.

Goals:

• Understand your client’s needs
• Suggest advantages;
• Adapt to your client's needs
• Handle objections;
• Handle indifference;
• Create part of your sales pitch.

Expectations:

Commercial knowledge speech interview performance express give sales pitch values positioning originality silence lead adapt catchphrase structure

Explaining computer tools, providing first aid training, sharing your technical knowledge, etc. –You may occasionally need to provide training for your colleagues.

This Acte Trois workshop will provide you with the tools to conduct training courses efficiently.

Goals:

• Know how to create active training;
• Adapt yourself to different audiences;
• Fill your role as a trainer;
• Spark your audience's interest;
• Create visual aids.

Expectations

Living visual aids tips technique interest subject take part adapt make understandable clarify content text pedagogy teaching skills methodology theoretical roles prepare master behaviour audience speech

Planned or unplanned interviews, sensitive subjects or promoting an activity, you are the spokesperson for the company. This course is designed to teach you how to better convey your business’s message by taking the drama out of your relationship with the media. Through filmed role play, you will focus on the communication objectives and will experiment with journalists’ interview techniques.

By the end of the media training course, you will be able to:

• Quickly define the context and the balance of power within the interview;
• Anticipate the journalist’s questions and prepare your key-messages;
• Reinforce your message through non-verbal communication;
• Maintain control of the corporate message whatever the circumstances.

Psychological research into creativity has shown that it is possible to mobilise, cultivate and increase one’s creative abilities.

You will free your creativity through improvisation exercises and games.

At the end of the course, all the participants will be able to:

• Recognise and use the main cognitive processes that contribute to developing creativity;
• Recognise and reproduce the attitudes and behaviours that favour corporate creativity;
• Identify the different stages of a creative project;
• Utilise group creation tools.

You want to add new activities to those offered by your CE [works council] and work on communication know-how. Why not offer your team an artistic workshop? As a one-off or on a regular basis, you’ll work with professional artists in order to discover a new way to express yourself.

The workshops are designed to:

• Relax and reenergise your collaborators;
• Galvanise your teams;
• Work in a new context.